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Home / Careers /  Logistics Coordinator

Operations Manager

Location

Houston TX

Req. ID

0803

Job type

Full-Time ( Commission )

Well-established freight forwarding company is looking for a talented Operations Manager specialized in the international freight forwarding industry. The company is going through a digital transformation in 2023. We are looking for an experienced Freight Forwarding/Logistics services operations team leader who can help develop a talented and passionate team of industry experts. You will be responsible for developing, forecasting, setting the operations practices, and building a global team of on-site and remote specialists nationwide and globally. This is an exciting opportunity for logistics enthusiasts willing to join the industry's challenges in digital transformation in operations and marketing.

Responsibilities

  • Supervise the operations of the logistics service provider, be a team leader for Ocean / Air / Ground / Sales/ Pricing departments

  • Begin with managing a team of 9 office and remote workers

  • Perform Vendors' sourcing

  • Validate logistics solutions with pricing and operations team

  • Validate the customer's quotes and RFQs

  • Arrange international and domestic transportation, inland and ocean freight operations for special cargo: OOG, time-sensitive, VIP accounts,

  • Track & trace the shipment process

  • Act as a point of escalation and solve operation issues with vendors and any authorities involved

  • Communicate with customers and provide solutions to the issues

  • Monitor reports and performs gap analysis

  • Hire and train new employees

  • Monitor TMS activity and milestones execution

  • Improve operational procedures

  • Act as a Security Coordinator for TSA

  • Act as a point of contact for FMC

Requirements

  • Freight Forwarder

  • Operations Supervisor / Manager

  • Project Cargo professional

  • Breakbulk cargo professional

  • Air cargo professional

  • Ocean freight professional

  • Warehousing and crating operations

  • Customs Compliance

  • TMS Cargowise1 (preferred/ not required)

  • Qualities:

  • Self-Starter

  • Quick Learner

  • Team player

  • Details oriented

  • Ambitious to grow professionally

  • Able to work on-site at Houston ( Willowbrook), TX.

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