Location
Houston TX
Req. ID
0803
Job type
Full-Time ( Commission )
Well-established freight forwarding company is looking for a talented Operations Manager specialized in the international freight forwarding industry. The company is going through a digital transformation in 2023. We are looking for an experienced Freight Forwarding/Logistics services operations team leader who can help develop a talented and passionate team of industry experts. You will be responsible for developing, forecasting, setting the operations practices, and building a global team of on-site and remote specialists nationwide and globally. This is an exciting opportunity for logistics enthusiasts willing to join the industry's challenges in digital transformation in operations and marketing.
Responsibilities
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Supervise the operations of the logistics service provider, be a team leader for Ocean / Air / Ground / Sales/ Pricing departments
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Begin with managing a team of 9 office and remote workers
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Perform Vendors' sourcing
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Validate logistics solutions with pricing and operations team
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Validate the customer's quotes and RFQs
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Arrange international and domestic transportation, inland and ocean freight operations for special cargo: OOG, time-sensitive, VIP accounts,
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Track & trace the shipment process
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Act as a point of escalation and solve operation issues with vendors and any authorities involved
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Communicate with customers and provide solutions to the issues
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Monitor reports and performs gap analysis
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Hire and train new employees
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Monitor TMS activity and milestones execution
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Improve operational procedures
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Act as a Security Coordinator for TSA
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Act as a point of contact for FMC
Requirements
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Freight Forwarder
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Operations Supervisor / Manager
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Project Cargo professional
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Breakbulk cargo professional
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Air cargo professional
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Ocean freight professional
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Warehousing and crating operations
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Customs Compliance
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TMS Cargowise1 (preferred/ not required)
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Qualities:
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Self-Starter
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Quick Learner
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Team player
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Details oriented
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Ambitious to grow professionally
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Able to work on-site at Houston ( Willowbrook), TX.